Downtime is not an option. Neither is mediocre support. Cyber One Solutions was built from the ground up to serve organizations where IT performance, security, and reliability are business-critical requirements.
Cyber One Solutions is a full-service managed IT and cybersecurity provider headquartered in Houston, Texas, with offices in Dallas, Lufkin, Spring, and Sevierville, Tennessee. We bring enterprise-grade IT strategy, security operations, cloud management, and physical security to businesses that want the outcome of a fully staffed IT department without the cost and complexity of building one internally.
Since 2018, Cyber One Solutions has served hundreds of businesses across Texas and Tennessee. Every client engagement, regardless of size or industry, is held to the same standard of care, response time, and security baseline.
These are not marketing statements. They reflect the commitments we make to every client on day one and hold ourselves to every day after. Click any principle to read the full commitment.
We maintain physical offices across Texas and Tennessee so engineers can be on-site when needed. Remote capabilities extend coverage across the US with the same team, standards, and response times.
Our headquarters and primary operations center, serving the greater Houston metro and the NASA/Clear Lake corridor.
Serving the Dallas-Fort Worth metroplex with on-site engineers and full managed IT coverage across the region.
Dedicated coverage for North Houston and Spring, delivering fast on-site response times and proactive IT management.
Local support for East Texas businesses. Our Lufkin team provides the same enterprise-grade service as our major-market offices.
Our Tennessee office serves the Smoky Mountain region, bringing the full Cyber One Solutions service portfolio to East Tennessee businesses.
There is more to our story than a service catalog. These pages cover the reasoning behind our approach, the team that delivers it, the tools we rely on, and what our clients say about the experience.
The specific differentiators that separate Cyber One Solutions from other managed IT providers.
The five-phase engagement methodology behind every Cyber One Solutions relationship.
Years of hands-on expertise across IT, security, compliance, and infrastructure.
Certifications, licenses, and vendor partner designations held by the Cyber One Solutions team.
The enterprise-grade tool stack we use to monitor, protect, and manage client environments.
The vendor ecosystem that powers our solutions and services.
Community memberships, chamber associations, and referral partnership opportunities.
Real testimonials from businesses across Texas and Tennessee served by Cyber One Solutions.
Cyber One Solutions is a privately held managed service and cybersecurity firm based in Houston with offices in Dallas, Spring, Lufkin, and Sevierville. We build and operate the technology environments that run critical business workloads for healthcare, finance, government, hospitality, manufacturing, and professional services clients across Texas, Tennessee, and the broader United States.
We run a single unified helpdesk and engineering bench across every office, which means every ticket is triaged by the same team against the same service level objectives. There are no regional subcontractors and no white labeled partners pretending to work for us. When you call any number at Cyber One Solutions, you reach one of our own employees. That single choice eliminates most of the accountability gaps that make managed service feel unreliable.
Every managed client receives the same security baseline regardless of size. That baseline includes endpoint detection and response, managed detection from a twenty four hour Security Operations Center, privileged access controls, multi factor authentication on every administrative surface, immutable backup, and documented incident response. We do not sell a lower tier product that saves money by removing protections, because the threat landscape does not care how much you are paying.
We publish our service level attainment monthly for every managed client. We publish a public status page for infrastructure we operate. We measure first call resolution, ticket aging, incident recurrence, patch compliance, backup verification success, and user sentiment. Every measurement is tied to an operating rhythm and a named owner. That is how a managed service stays honest over years, not just during the first ninety days.
Our engineering team includes tenured specialists across networking, identity, virtualization, cloud, security operations, and compliance. We invest heavily in training and certification, and we treat certifications as evidence rather than credentials. The company is privately held, stable, and focused on sustained delivery rather than a quick exit. Our clients benefit from the continuity that choice enables.
Our leadership also participates in regional business groups, chambers, and industry peer networks. Our community groups page lists the current memberships, sponsorships, and peer advisory boards we take part in across Texas and Tennessee.
How long has Cyber One Solutions been operating?
The business has been operating continuously for more than seven years, starting from a single office in Houston and expanding organically into Dallas, Spring, Lufkin, and Sevierville. Our client retention rate is a better measure than our age, and we are happy to share recent numbers on request.
Are you an MSP, an MSSP, or something else?
We are both. We provide managed services for the operational technology environment and managed security services layered across that environment. Packaging the two together lets us operate a single set of tools, a single source of truth, and a single accountable team rather than handing security off to a partner with a different queue.
What kind of clients fit best with Cyber One Solutions?
Our best fit clients are organizations from roughly ten users up through several hundred, in regulated or operationally demanding industries, where a real security posture and predictable monthly spend matter more than choosing the cheapest option. If that describes your business, we are probably a strong fit and the first conversation will tell you quickly.
