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1110 NASA Pkwy STE 630, Houston, TX 77058
If you are still evaluating, these guides answer the questions buyers ask most often before a first call.
The full service pillar for Houston. One team for help desk, 24/7 SOC, and audit evidence.
What managed IT actually costs in Houston. Per-user ranges and what is in the base rate.
Why a SOC-backed MSP is different from an MSP that sells security as an add-on.
HIPAA-ready managed IT for Houston practices. EHR uptime, PHI logs, and risk assessments under one contract.
A plain-English guide to what a managed IT provider handles day-to-day and what is usually not included.
Guides, pricing, and city-specific pages for every Cyber One Solutions service area.
How managed services reduce downtime, improve security, and stabilize IT costs for growing businesses.
The Cyber One Solutions headquarters sits inside the Bay Area Houston Economic Partnership corridor, a short drive from the Texas Medical Center, the Port of Houston, and the energy and aerospace employers that make up the majority of our local client base. Our Houston technicians and engineers are on site at client offices across Harris, Brazoria, Galveston, Fort Bend, and Montgomery counties, often within the same business day.
Our field services desk covers the full Greater Houston service area, including Clear Lake, League City, Friendswood, Pearland, Webster, Seabrook, Kemah, Dickinson, Alvin, La Porte, Deer Park, Pasadena, Downtown, the Medical Center, the Energy Corridor, The Woodlands, Sugar Land, Katy, Cypress, and Tomball. Remote support is dispatched immediately and on site response is scheduled the same day for clients on a managed plan.
Houston clients include oil and gas service companies, aerospace contractors working with NASA and Boeing, medical practices and surgery centers along the Highway 288 corridor, legal firms in the Galleria and Downtown, manufacturing shops in the East End, and small and midsize professional services firms across the metro. Each industry has unique compliance and uptime requirements, and our engineers are cross trained across every one of them.
Managed clients get live phone coverage during business hours and on call engineer coverage after hours. Tickets opened through the portal, by phone, or by email are acknowledged in minutes, not hours. Critical issues are escalated to a senior engineer immediately, and we publish our real time response and uptime history on our public status page so you can verify the promise before you sign.
The first call is a discovery conversation, not a sales pitch. We ask about your current pain points, the tools and systems already in place, any compliance requirements you face, and the business outcomes you care about. We then schedule a follow up to present a fit assessment and a proposed scope. No contract, no commitment, and no pressure to move faster than your team is ready for.
Do I need to be located inside Houston city limits to be a client?
No. Our managed service area extends through the entire Greater Houston region and the surrounding counties. If you have questions about whether your specific address falls inside our standard service area, call the office and we will confirm on the spot.
Can you work with my existing internal IT person?
Yes. Many of our Houston clients have an internal IT lead who handles day to day user requests while we handle the heavier lifting on security, infrastructure, compliance, and after hours coverage. We act as a force multiplier for your existing team rather than a replacement for them.
What are your office hours?
The Houston office is staffed Monday through Friday from eight in the morning to five in the evening Central time. After hours and weekend coverage is handled by our on call engineer rotation, and critical incidents for managed clients are covered around the clock every day of the year.