Small Business

7 Ways That Managed Services Can Help Your Business

February 12, 2019

Managed services refer to the practice of outsourcing your company's IT support and management to improve operations, reduce costs, and strengthen security. Here are seven ways a managed services partnership can benefit your business.

Managed services refer to the practice of outsourcing your company's IT support and management to an external provider in order to improve operations, reduce costs, and strengthen security. For many organizations, a managed services provider (MSP) takes the place of a full in-house IT team, delivering consistent support at a predictable cost. Here are seven ways a managed services partnership can benefit your business.

1. Reduce Risk. Every business decision carries risk, and technology management is no exception. Regulatory changes, emerging threats, and shifts in the technology landscape move quickly. An MSP brings industry expertise in areas like security and compliance, actively managing risk on your behalf so you are not navigating those challenges alone.

2. Enhanced Security. As your organization grows, so does your attack surface and the potential consequences of a breach. MSPs leverage deep knowledge and specialized tools to keep your corporate data secure, monitor for threats, and respond when issues arise. Security is a full-time job, and having dedicated professionals focused on it makes a material difference.

3. Predictable Spending. One of the most practical benefits of a managed services model is cost predictability. Rather than dealing with unpredictable break-fix expenses or staffing costs, you pay a consistent rate for a defined set of services. MSPs also help you avoid paying for capabilities your organization does not need, customizing solutions to match your actual requirements.

4. Lower Overall Costs. Maintaining a fully staffed internal IT department is expensive. Beyond salaries, there are costs for training, benefits, tools, and coverage gaps during vacations or turnover. An MSP delivers the capabilities of a full IT team at a fraction of the cost, while also helping prevent the expensive network problems and downtime that result from inadequate support.

5. Scalable Solutions. Your technology needs will evolve as your business grows. Adding new services, expanding to new locations, or onboarding more employees all create new IT demands. An MSP partnership makes it straightforward to scale your service plan up or down as those needs change, without the delays associated with hiring and onboarding additional staff.

6. Vendor Management. Dealing with software and hardware vendors requires time, technical knowledge, and ongoing attention. Your MSP handles those relationships on your behalf, managing contracts, coordinating support, and navigating technical conversations so your team does not have to.

7. Focus on Revenue-Generating Work. When internal IT staff spend their time responding to help desk tickets and troubleshooting routine issues, they have less capacity for strategic projects that drive business value. Partnering with an MSP frees your internal team to focus on initiatives where their expertise creates the most impact, while the MSP handles the day-to-day support load.

Ready to Learn More?

Cyber One Solutions offers managed IT services, managed security, cloud services, VoIP, and more, all designed to meet the specific needs of your business. Contact us today to schedule a consultation and find out how a managed services partnership can work for you.