These are the vendors at the center of our service delivery. They represent the platforms our engineers know most deeply, deploy most frequently, and have the strongest formal relationships with. Every preferred partner was selected through rigorous evaluation.
7 capability layers covering our full vendor portfolio. Expand any section to explore the partners within each layer and understand how they fit into the Cyber One Solutions stack.
No managed service provider builds everything alone. Our partners span hardware, software, security, cloud, and distribution. Each one fills a specific role in the stack. Any partner listed here reflects a real working relationship, not a logo agreement.
A managed service provider is only as good as the platforms it operates on. Choosing the right vendor is a decision with years of operational consequences.
We select partners based on product quality, roadmap trajectory, support responsiveness, and the stability of the company behind the product. A new entrant with a short track record is rarely the right choice for a client who expects the same service in five years.
Before a new vendor enters our stack, a senior engineer runs a documented evaluation in our lab environment. The evaluation covers capability, integration, total cost, and operational complexity.
We also speak with peer providers about their production experience. That process filters out most products that look good in a sales demo but fall short under real load.
We hold elite and top-tier partner status with the vendors that matter most to our clients.
Tier status unlocks preferred pricing, direct engineering access for escalated issues, and early access to product roadmap and beta programs. Those advantages translate into faster escalation times and better-informed product decisions.
NinjaOne serves as our primary remote monitoring and management platform, providing agent-based device management, automated patching, and remote access for all managed endpoints. HaloPSA is our professional services automation and ticketing platform, tracking every client interaction, ticket, and contract against defined SLAs.
Microsoft Defender is our preferred endpoint security platform for clients on the Microsoft 365 stack, with SentinelOne deployed for clients requiring advanced standalone EDR beyond the Microsoft stack. Huntress adds a managed detection layer that hunts for persistent footholds and threats that automated tools miss. WatchGuard provides next-generation firewall and network security at client sites. Acronis handles backup and disaster recovery. Microsoft 365 with Defender and Entra ID forms the cloud identity and productivity foundation for most clients.
Can I request a specific vendor if it is not on your stack?
Yes, in most cases. If the vendor is a credible product and the use case is genuine, we will run an evaluation and add the vendor to the stack if it passes. If the product fails our evaluation, we will explain why and propose an alternative that solves the same problem.
Do vendor partnerships influence your recommendations?
Recommendations follow the client need first. We disclose partner tier relationships openly during any vendor recommendation so you can weigh that context. Our engineers are compensated based on client outcomes rather than vendor sales, which keeps the incentives aligned with you.
What RMM platform does Cyber One Solutions use?
We use NinjaOne as our primary remote monitoring and management platform. NinjaOne provides agent-based device management, automated software patching, remote control, performance monitoring, and scripting for all managed endpoints. It is one of the most widely adopted RMM platforms in the managed service provider industry and provides the visibility required to deliver consistent proactive service across every client environment.
What endpoint detection and response solution does Cyber One Solutions deploy for clients?
Microsoft Defender is our preferred endpoint security platform for clients on Microsoft 365 Business Premium or above, where it provides enterprise-grade EDR with native integration across the Microsoft stack. For clients requiring advanced standalone EDR beyond the Microsoft stack, we deploy SentinelOne for its AI-driven behavioral detection and automated rollback. Huntress adds a managed detection and response layer across both, with continuous hunting for persistent footholds and a human review layer for the highest-risk alerts.
