Remote Monitoring

We remotely Monitor Desktops, Laptops, Servers, and Mobile Devices across Operating Systems and Platforms

Any remote monitoring and management solution worth its salt needs to provide complete visibility to engineers, yet it also needs to be easy to use. The system should enable you stay on top of everything in near real-time so you can prevent issues when they’re molehills rather than mountains. We provide near real-time remote monitoring for all your devices so you can maintain order in even the most chaotic IT environments.

We Keep Your Environment Healthy

  • Alerts: Get notifications about device availability, performance, security, and backup statuses.
  • Performance checks: Easily health-check hardware and software on workstations and servers across multiple work locations.
  • Security monitoring: Monitor antivirus scanning statuses, errors in event logs, and much more.

We Monitor Everything

  • Windows, Mac, and Linux compatibility: Unlike other remote monitoring software that focuses on a single platform, we keeps track of workstations and servers across platforms and operating systems including Windows, OS X, and multiple versions of Linux.
  • Network performance monitoring: We use SNMP functionality to monitor network devices—including servers, printers, routers, and switches.
  • Mobile device monitoring: We keep track of smartphones and tablets with mobile device checks and monitoring.
  • Virtual machine monitoring: We run checks on all virtual sessions and virtual machines under our control.

Proactive Maintenance

  • Background maintenance: Fix issues without disrupting end users or causing downtime by using remote command lines and custom scripts, and by managing system processes and services.
  • Maintenance windows: Set scheduled maintenance to run during off hours so you don’t disrupt employees’ productivity or raise false downtime alarms.
  • Granular roles and permissions: Set strong rules around who can and cannot access data and systems based on their position within the organization.
  • Automation and bulk actions: We standardize your checks, rules, and tasks across sites, servers, and workstations. And, we take full advantage of our automation and scripting tools to help you perform bulk actions automatically across networks and work sites.