Managed IT Services

Managed IT Services


What are the benefits of Managed IT Services?

Our Managed IT services scale to meet the needs of your growing business. Our end-to-end IT management services include expert-level Strategic Consulting, on-site or remote IT Management services, 24×7 remote Help Desk support, and Cloud-based tools and technologies, and Information Security solutions. Let Cyber One Solutions help your business grow through our industry-leading managed IT support services.

  • Predictable Costs for IT Management Services
    A simple, firm-fixed managed services pricing agreement, with no term commitment required.
  • Continuous Process Improvement
    Profit from the Cyber One Solutions CPI model based on ITIL® – the technology industry’s leading service framework.
  • Flexibility to Scale Up or Down
    Plans allow you to change your IT managed services based on your user count and infrastructure.
  • Fully-Managed or Co-Managed
    You choose! Leave all of your IT worries to us, or we can work right alongside you and your IT team.
  • A Suite of Must-Have Cloud Tools
    Leverage managed cloud solutions with remote monitoring technologies to provide problem recognition and diagnosis quickly and efficiently.
  • Unlimited 24x7x365 Support
    Receive access to our IT help desk staffed with certified professionals whenever you need it as part of our comprehensive managed IT services. Guaranteed.
  • Access to Certified Technology Pros
    Gain access to a deep bench of certified engineers, subject matter experts, and support staff skilled in nearly every business technology on the market today.

What you receive as a Managed Services Client:

Whether you are a small business or a large enterprise, your network and IT infrastructure serves as the backbone of your entire business operations — and its health and well-being are critical to your strategy, growth, and success.

This is why managed IT services are one of the most important factors in business development. Our managed IT services provide you with end-to-end IT management and support for all covered technologies (e.g., computers, laptops, tablets, BYOD devices, servers, printers, network devices, cloud technologies), so you can stay on top of your game building a competitive advantage in your marketplace.

With every Managed Services plan, you receive a team of highly-experienced, certified network consultants, subject matter experts, account management specialists, and 24×7 access to our Help and Support Desk. Also included with our Managed Services solutions is our my HelpDesk mobile app, providing you with on-the-go, direct access to our U.S. based Help and Support Desk to resolve your technical issues quickly and efficiently.